March 12th, 2020 by admin
An integral piece of your business that often gets overlooked is your cabling system. It connects all of your technology as well as aids in improving the overall reliability and efficiency of your business. At The Connect Group, we believe that...
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Tags: business communications, business continuity, Managed IT Solutions, productivity, solutions, structured cabling
Posted in: Services, Solutions
February 7th, 2020 by admin
As a small business owner, you have a lot on your plate. From completing daily tasks, customer service, and managing employees, you don't have much spare time. How are you going to find the time to manage your IT and ensure that best practices...
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Tags: business communications, business continuity, business, cyber security, Managed IT Solutions, solutions, support
Posted in: Services, Solutions
October 22nd, 2019 by admin
When a company expands, one of the more costly upgrades is cabling. An expanding business often equals growing networks; this means installing more cables into the walls with costs often overlooked. Fortunately, there is a way to bypass these expenses...
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Tags: Business phones, infrastructure, phone systems, structured cabling
Posted in: Solutions
August 14th, 2019 by admin
We find the most efficient ways to cut unnecessary expenses and improve your business by proactively managing your daily processes from your networks, servers, databases, and security. Our goal is to provide your business with the most suitable...
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Tags: business, CTAP, Managed IT Solutions, technology
Posted in: Solutions
June 19th, 2019 by admin
As time keeps moving forward, technology keeps improving. There are few better examples than video surveillance. No more are the days of blurry image quality and being unable to distinguish who is who on screen. A modern system can use all of its...
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Tags: security, technology, video surveillance
Posted in: Solutions
June 12th, 2019 by admin
Gone are the days when you needed several systems for separate operational functions within your company. From access control to video conferencing, our hosted phone solutions give you all the perks that a cloud-based phone system has to offer with...
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Tags: business, cloud computing, Managed IT Solutions, Managed Services, unified communications
Posted in: Solutions
May 20th, 2019 by admin
When it comes to phone systems, there is no one-size-fits-all solution, and what works for certain businesses may not work for yours. At The Connect Group, we understand that your business deserves a solution that suits your operations, which is why...
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Tags: Business phones, Managed IT Solutions, phone systems, productive relationships, structured cabling
Posted in: Services, Solutions
May 6th, 2019 by admin
There is a reason why we are called The Connect Group; our mission is to connect businesses anywhere with the most innovative technology and the best service support in the industry. We offer a team of highly-trained technicians and engineers to maximize...
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Tags: CTAP, Technology Assurance Group, technicians, telecommunications
Posted in: Services, Solutions
February 9th, 2019 by admin
A huge issue with IP phone systems is voice quality. Common issues relating to VoIP phone systems are typically latency, poor voice quality, and scrambled audio. Individually, fixing these issues can be costly and may result in trying many different...
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Tags: Business phones, communications, phone systems, VoIP
Posted in: Solutions
December 2nd, 2018 by admin
Yes, if an employee’s account is affected or threatened by a cyber attack, it could potentially affect the whole company’s safety and compromise an entire IT network. It is essential to practice proper safety and security procedures at work like changing...
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Tags: cyber security, Data protection, Managed IT Solutions, Network Security
Posted in: Solutions
October 18th, 2018 by admin
We’ve all been there, trying to assemble some furniture, setting up a computer, or installing something at the house. It might seem easy in theory, but when we’re left with an extra screw or error messages, it takes double the effort to fix the...
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Tags: infrastructure, Installation, network design, network, structured cabling
Posted in: Solutions
September 25th, 2018 by admin
It might feel like we’ve always used smartphones, tablets, and social media, but all those commonplace technologies are fairly new! Most of us quickly adjusted to the new features, communication styles, and chargers. They’re even central...
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Tags: Business Solutions, CTAP, technology refresh
Posted in: Solutions
July 5th, 2018 by admin
No matter how far technology advances, communication is always the goal! That’s why we start by focusing on your main business goals and developing a plan for how we can increase your efficiency by streamlining your processes, giving you more "bang...
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Tags: Business Solutions, business, productive relationships, streamline
Posted in: Services, Solutions
March 26th, 2018 by admin
It's the middle of the workweek, your office is trucking along and working hard when all of the sudden there's a problem with your network that puts a stop to major operations. The longer you wait to get this issue resolved the further...
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Tags: five point system, help desk, Managed IT Solutions, service philosophy, speed, technicians, technology
Posted in: Solutions
February 21st, 2018 by admin
Imagine that there’s been a fire in the server room. The ground floor is flooded. The power is down in the region. A snow storm has blocked the roads to the office. Whether it’s a natural disaster or man-made, sometimes business can’t continue as normal....
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Tags: business continuity, Data Backup, disaster recovery
Posted in: Solutions
January 26th, 2018 by admin
In the modern workplace, much of what we do is bound to technology, making us very reliant on our computers and mobile devices to get the job done. This means that connectivity and network reliability are mission critical in today’s workplace. Through...
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Tags: business continuity, data security, disaster recovery, Managed IT Solutions, solutions
Posted in: Solutions
November 6th, 2017 by admin
Your IT systems are running slower and slower. Your server room has layers of dust. Your phone calls keep dropping and your internet isn't reliable. If it's time to invest in some new technology, but it feels like you just replaced everything...
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Tags: CTAP, Managed Services, technology refresh, unlimited support
Posted in: Solutions
August 20th, 2017 by admin
As our population begins to age and enter assisted living facilities, it is imperative that these facilities stay abreast with current technology. Our seniors are more vital and active than ever before and expect to remain closely connected with...
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Tags: innovations, seniors, surveillance
Posted in: Solutions
February 9th, 2017 by admin
What is the use of investing so much into your new IT system, when it will be out of date in just a few years? You'll have to keep training new staff on equipment that isn't quite up to the task and needs replacing before you've seen the maximum return...
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Tags: CTAP, refresh, training, update
Posted in: Solutions