1st Quarter 2009
- New Year's Resolution
- Connectivity Audits
- "NOC" Capabilities
- Communications Technology
- Connect in South Korea
- Technology Webinars
- Vodavi/Vertical
- Change
New Certifications
To continue to provide the most certified people in the region, our employees constantly train to stay at the top.
- Kelle Korell attains Samsung OfficeServ Certification.
- Brad Waller receives Comp TIA A+ Certification
- Andrew Acker receives Comp TIA A+ Certification
- Dan Davis achieves Samsung OfficeServ certification
- David Taft achieves Samsung OfficeServ 7100 Certification
- Brad Waller achieves Samsung OfficeServ 7100 Certification
New Year's Resolution for Business?
By Scott Young
2008 is gone and many of us are happy to see it go. That leaves us looking forward to 2009 with more than a little trepidation due in part by the uncertainty of what is to come. The business climate is a little scary to be sure, however, it is my belief that companies hiding under the covers with the lights out will not fare well. Companies that look at the current situation with an eye toward opportunity will have the chance to gain market share and come out in a position of strength. It's all about planning and attitude. There are a few common sense things we can do to make 2009 go a little better. Here are a few that I will be focusing on in 2009...
Connectivity Audits can Impact your Bottom Line
Connect offers a service where we will help our clients de–mystify the bills you get from your phone and network companies. We look at those invoices and help you negotiate higher bandwidth, greater services, or better pricing. We have established relationships with all of the leading connectivity providers in Montana and we have the expertise to help you negotiate with these suppliers.
It is a very simple process...
Connect Announces "NOC" Capabilities
Connect Telephone & Computer Group announces the arrival of their NOC capabilities. NOC stands for Network Operations Center. This is a new system that will allow Connect to pro–actively manage your data and phone systems remotely. The way the technology works is as follows: Your systems will communicate with our Center 24 hours a day, 7 days per week. They let the NOC know how your systems are doing with errors, Operating System Patches, Bandwidth, and availability. The advantage to the system is that it can usually predict catastrophic failures before they happen. It will monitor the health signs of the systems and notify us in the event of an issue. If we can solve the issue before it takes down the system, it saves your company downtime and frustration...
Maintaining Communications Technology in a Down Economy
by Russ Palmer
I have to say that down economies excite me. Everything goes on sale and sanity seems to return to the economic landscape. I had the good fortune to be in the technology business during the dot com bust of 2000. In the late 90's, companies were gobbling up technology as fast as they could for technology sake, convinced that this new found elixir of life would catapult their business into the stratosphere. Process went out the window and gadgets ruled the technology budget. I was personally happy to see the party end and sobriety return to the business landscape...
Worldwide Manufacturer Invites Connect to South Korea
Samsung Telecommunications America sponsored a trip for 6 of it's American dealers to go visit with the product designers and software developers.
The trip took place in November and I got a chance to see the new hardware and software as well as the roadmap for the coming years.
Samsung was simply amazing. Samsung is a huge part of the South Korea economy. I was told that Samsung makes up 20% of the gross domestic product of the country...
Connect Launches Emerging Technology Webinars
The Customer Advocate Team at Connect Telephone & Computer Group is pleased to announce the 2009 Schedule of Emerging Technology Webinars.
The Customer Advocate Team at Connect has one goal. That is to help their customers increase their competitive advantage and profitability. The way they do that is by learning about their clients business and matching new technology that can improve their processes. One way they are working on getting the word out is by hosting these Emerging Technology Webinars. They chose the webinar format because it will allow busy business owners to attend via the comfort of their own desks. This will allow more people to attend since commuting won't be a factor, allowing busy people to attend and learn about the technologies while just committing 30 minutes of time...
Vodavi Merges with Vertical
Vodavi has been purchased by Vertical Communications. Vertical Communications Inc. is a corporation that specializes in communications technology. Vertical Changed its name on January 1st, 2005 from Artisoft Inc. after acquiring Vertical Networks in September 2004. In September of 2005, Vertical acquired Comdial. Vertical's new focus is to bring high end communications integration to small and medium businesses. Vertical has kept the flagship phone system of the Vodavi line the XTS. Vertical will continue to bring new features and functions to this system to allow our clients access to new features and innovations saving them time and money...
The United States will get Change
It's official, the United States of America has spoken and we have elected a new president. Whether or not you agree with his political principles, I think we can all agree on the fact that we have a new leader and we wish him well and hope he takes us in the direction of prosperity.
I was very wrapped up in the campaign for some time, like many Americans, but found some intriguing tidbits while following the speeches and debates. Both Obama and McCain talked about Health Care reform and how Electronic Medical Records will reduce the cost of HealthCare.
Since I am in the Technology business, I can see the benefit and how that will trickle down through the system to ultimately lower the cost it takes to process a patient. This is the same type of process that we do for our customers each and every day...
