Read what our clients are saying about The Connect Group. We are very proud of the
excellent feedback we get from our clients.
I just wanted to send a quick note to thank you and your team for how seamless the
Columbus phone system installation went. Kelle did a great job asking the right
questions and gathering the right information up front. Ben and Brian had the system
all programmed and ready to go. They were fast and efficient in getting the new
system installed and tested. Kelle's training on the morning after was very professional
We really appreciate your excellent service!
The Connect Group's creative approach before and after the implementation of our
phone system has been proven to be exceptionally helpful, particularly in the realm
of staff efficiency and productivity. Prior to installation they analyzed our business
processes and designed a system around them. Subsequent to installation they provided
comprehensive, in depth training to the staff to ensure our new technology would
be used to its fullest potential in order to streamline those processes.
We are now doing business in our new space in the heart of Bozeman and Connect had
a vital part to play in that move. I had reserved some time with Randy Begger for
a Saturday in the middle of July for help in connecting the new SIP trunk lines
to a Cisco Call Manager. Randy was there when we needed him and he worked tirelessly
into the night to resolve problems with the connection and then came in the next
day for a final check. He has always displayed a customer first attitude in our
dealing with him.
Chris and Kelle, as well as others in your organization, have a great working knowledge
of the new system and they were definitely an asset in providing us with excellent
customer service. We always receive prompt replies to question, including those
that were more technical in nature and required a "techs" level of expertise to
be answered. From updating our messages to changing our button tags, all requests
have been met with an immediate and enthusiastic response from Kelle.
Weber, Dobson & Jensen, PC
I wanted to drop you a line to tell you how pleased we at Rock Creek Electric are
with the service we received from the Connect Group. George Blackard and Scott Young
did a fine job with my phone and data partner programs and my new telephone system
is working great. Brian did a professional job on the installation and it's great
to know I will not have to worry about any of my telecom/data and all I have to
do is pick up the phone and it's taken care of.
Rock Creek Electric
I wanted to take a minute and write a short note to express my gratitude to Connect
Telephone and Computer Group. We, at Stone Mountain Carpet Outlet, use the phones
extensively in our operations. We chose Connect as our provider several years ago
and have been pleased with their service department as well as their responsiveness
to our needs. I would be happy to personally recommend them to any company who needs
high quality communications systems.
Stone Mountain Carpet
I would like to express our sincere appreciation for the outstanding service and
support your team provides the Billings Area Chamber of Commerce. Effective communication
is a critical aspect in keeping with the chambers vision of excellent community
leadership and growth. Your teams understanding of the importance of training, quick
response and technical knowledge have added greatly to our ability to communicate
with the public and members. For any company looking to build efficiency within
their organization, Connect is a unique company with a broad range of technology
and communication understanding. It is this commitment to excellence that makes
the Billings Area Chamber of Commerce a proud Connect partner.